FAQs

Sleep Pillow with Pillowcase

Q: I read that I am supposed to sleep on the top of the pillow.  How am I supposed to know the top from the bottom?

The quilted fabric area on the top of the arch is where you sleep.  You should always sleep in the center of the top as it is how the pillow is designed to support your head and neck.  The zipper goes toward the back of your head, and it is not recommended that you sleep on that end. 

You will know where the bottom of the pillow is because the bottom will have a middle seam.  This helps support the pillow's arch shape. You can use the bottom of the pillow for daytime support, but it does not have enough support for the neck during sleep.

Q: What pillowcase can I use for the Night and Day Sleep Pillow?

The pillow comes with a white or off-white pillowcase.  We have two designs: one that is fitted, and one that has an open top.  Your pillow will come with a fitted pillowcase.  We also have other pillowcases available on this website and in our retail location.  

We have tested many fabric types and regular pillowcases on this pillow, and have found that the pillow functions best when it has a knit fabric that is designed to fit the pillow's shape.  The movement this pillow has is great with knit fabrics.  It does not work as well or effectively with a standard pillowcase not designed for this pillow.  We do offer a cotton pillowcase option that some people prefer over the knit option.  Men with short beards, for example, should consider our cotton pillowcases as the knit pillowcase could snag on their beard.

We love the rayon choice in fitted or open-top.  It is breathable, cool to the touch, and silky smooth for the face and hair.

Q: How do I keep the pillow from flattening out?

The pillow has three chambers of fiberfill, and can easily be fluffed up after each use to go back to its original shape. Over several months, if the pillow is not fluffing up the way you want it, you can wash it and it will go back to its original fullness.  

Q: How do I wash the pillow?

You can wash the pillow in a high-efficiency (HE) machine, or a machine without an agitator.  Place two pillows in the machine to balance the drum. Wash warm without fabric softener (the pillow will absorb the smell and it will affect your sleep).  Do not wash with towels or anything abrasive to prevent pilling.  Do not take the fill out, but do take off the pillowcase and wash the pillowcase separately from the pillow.  Dry on medium-heat. It may take a few cycles for the pillow to completely dry.  Your pillow will be as fluffed up and good to go as the day you bought it!

The pillowcase is made of rayon knit fabric. Wash warm, dry medium.  Do not wash or dry with towels or abrasive fabrics and materials.

Q: What other qualities about your sleep pillow make it different from others out there?

Where do we start?  Our pillow is small-batch produced, meaning we do not overproduce and we are conscientious of our environmental footprint from our production activities.  We are a woman-owned small business, and all of our products are made locally in Stratford, Connecticut.  We have spent many years in developing the pillow and testing different prototypes to develop our pillow's patented arch and tri-chambered design.  This pillow was also developed in tandem with a chiropractor, and his knowledge and expertise on proper sleep positioning and ergonomics have helped the pillow become what it is today.

Back to our manufacturing process. Our sleep pillow has seven pattern pieces for cut and sew. It also features three chambers to weigh and fill the exact amount of fiberfill for each chamber; a three-pattern-piece, fitted pillowcase to help the sleep pillow function at its best; and a cotton packaging and travel cover to eliminate any use of plastics in our packaging.

While other pillow manufacturers have two pieces to stitch together, we try to maintain cost-effective manufacturing while trying to produce a very intricate and effective design.  We also feel that the pillow's fiberfill adjustability, ability to wash and dry, and multifunctional features allow the sleep pillow to be cost-effective in the long term.

Shopping & Ordering

Q: Do you have a retail location?

Not at this time.  However, we will be doing Pop-UP stores and trunk shows to showcase our pillows in-person.  

Visit us at www.facebook.com//nightanddaypillow and @nightanddaypillow on instagram.  We will post dates and locations there.

You can also contact us at cat@nightanddaypillow.com

Q: Where can I find your pillows in stores?

At the moment, we are only selling online.  Please check our social media to see any dates that we may showcase in-person.

Q: Is your pillow available for sale in my state or country? 

Our pillow is available for purchase in most states in the United States.  We are currently unable to ship to the following states as our pillow is pending registration:

California, Delaware, Michigan, Massachusetts, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, Texas, Utah, Virginia, and West Virginia

All Night and Day Pillow products are not available for international purchase at this time.

Q: I am a retail store.  Do you wholesale your pillows?

We do!  Please e-mail cat@nightanddaypillow.com to learn more about wholesale opportunities with our pillows and other products.